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Find a Location

Aire One Heating & Cooling Inc has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAire One Heating & Cooling Inc

    Heating and Air Conditioning
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 27/4/2007

    Years in Business: 34

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    9 - 2800 John St, Markham, ON L3R 0E2
    BBB File Opened:
    16/8/2001
    Years in Business:
    34
    Business Started:
    1/1/1990
    Business Started Locally:
    1/1/1990
    Accredited Since:
    27/4/2007
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of FS R0076441724 for this business, issued by Technical Standards and Safety Authority. The expiration date of this license is 30/4/2024.

    These agencies may include:

    Technical Standards and Safety Authority

    345 Carlingview Dr

    Etobicoke ON M9W 6

    877-6828772

    https://tssa.org

    Contact Information

    Principal

    • Mr. Matthew Arbab, Owner

    Customer Contact

    • Mr. Matthew Arbab, Owner
    • Ms. Elinor Leong
    • Mr. Eddy Hoboti
    • Mr. Bill Mecke
    Additional Contact Information

    Fax Numbers

    • (905) 940-8521
      Primary Fax

    Phone Numbers

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    29/07/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    My Air Conditioning Unit broke down still last Monday, July 26, 2021, I called them (Aire One) and told them about the problem. They said they will come in the night but nobody showed up, so I called again and they told me They can not come so they scheduled it the next day July 27. Still nobody showed up so I called them again and because it was raining they said they can not come but I insisted that we badly need air conditioning and plead to them so they came in the afternoon. After checking the unit, technician told me the Compressor broke and told me to call their office. I called them today at 9:00 am told me to call me back. After 1 hour, nobody called so I called them back again and somebody answered me, Mathew, and told me angrily that I don't have to call them instead they will be the one to call me and finally told me in 3 months time. My unit is less than a year old. All I need is my money back and give them back this broken Air Condition Unit so I can buy a new one.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Cathy P

    5 stars

    17/02/2024

    Danny N came to our house at 0700 in the morning (our request, but he said he was happy to). Our furnace had probably been broken for at least 3 days, luckily in the warm stretch at the beginning of February, but he was able to commit to replacing it the next day if we chose to proceed with his estimate. He came in, assessed the old furnace talked plainly and professionally about options, answered all questions, and then recommended a furnace that fit our needs. He did not hard-sell, nor did we feel like he was trying to upsell us. The estimate was ************* lower than an estimate we had gotten from a competitor ****** ** **************** ********** *** ***** ** **** ** ** * ****** ****** **** ***** *** ******** *** ******** ** **** ** ** *** ****** *** *****  Danny walked through the +/- of the argument, but left no room for **** The installers showed up at the promised time next day. We were told they would likely have to open the basement ceiling to replace some pipes that were no longer allowed, but by the time they had finished, they did extra work to avoid damaging/opening the ceiling AND did not increase or change the estimate Danny had given us the day before. On top of that, Danny made sure to apply for a rebate that the furnace company makes for replacing their own furnaces, so we're getting $700 back on a 19.5yr old furnace. *** ***** ******* ******* * **** ******* **** ********************

    Local BBB

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