Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Abell Pest Control Inc has 27 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Abell Pest Control Inc

      246 Attwell Dr Etobicoke, ON M9W 5B4

      BBB Accredited Business
    • Abell Pest Control Inc

      5 - 201 Barton St E Stoney Creek, ON L8E 2K3

      BBB Accredited Business
    • Abell Pest Control Inc

      107 - 200 Tiffield Rd Scarborough, ON M1V 5J1

      BBB Accredited Business
    • Abell Pest Control Inc

      36 Centennial Rd Unit B Kitchener, ON N2B 3G1

      BBB Accredited Business
    • Abell Pest Control Inc

      16 - 106 Saunders Rd Barrie, ON L4N 9A8

      BBB Accredited Business

    Business ProfileforAbell Pest Control Inc

    Pest Control
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 30/11/2011

    Years in Business: 100

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Abell Pest Control Inc has 27 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Abell Pest Control Inc

        246 Attwell Dr Etobicoke, ON M9W 5B4

        BBB Accredited Business
      • Abell Pest Control Inc

        5 - 201 Barton St E Stoney Creek, ON L8E 2K3

        BBB Accredited Business
      • Abell Pest Control Inc

        107 - 200 Tiffield Rd Scarborough, ON M1V 5J1

        BBB Accredited Business
      • Abell Pest Control Inc

        36 Centennial Rd Unit B Kitchener, ON N2B 3G1

        BBB Accredited Business
      • Abell Pest Control Inc

        16 - 106 Saunders Rd Barrie, ON L4N 9A8

        BBB Accredited Business
      Headquarters
      246 Attwell Dr, Etobicoke, ON M9W 5B4
      BBB File Opened:
      3/4/2006
      Years in Business:
      100
      Business Started:
      1/1/1924
      Accredited Since:
      30/11/2011
      Type of Entity:
      Corporation
      Alternate Business Name
      • Abell Pest Control Inc.
      • Abell Pest Control
      Business Management
      • Mr. Mike Heimbach, Director of Business Development
      Contact Information

      Principal

      • Mr. Mike Heimbach, Director of Business Development

      Customer Contact

      • Mr. Mike Heimbach, Director of Business Development
      • Michael Graveley, District Manager
      • Bryan Maier, Kitchener Branch Manager
      • Doug Rolling, Manager
      • Sandra Bishop, Manager
      Additional Contact Information

      Fax Numbers

      • (416) 675-6727
        Primary Fax
      • (416) 299-9265
        Other Fax

      Email Addresses

      Industry Tip

      BBB Tip: Pest control

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      21/07/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      My sister ****** ******* and I contracted abell to come in and spray for bed bugs in Oct 2022. We paid for the entire house to be sprayed although we were only finding bugs in 2 rooms. Jay the technician came in 4 times to spray. On the last he but a chemical on the baseboards which seemed to work for a couple months. As soon as I saw bites again I attempted to call them and was left with no response for 2 weeks. When they finally responded they sent out an inexperienced tech who did a walk through looking at a top corner of the mattresses and top corner of the back of the couch. At no point did she look at the middle seem of the matress where they are known to hid. Said there was no problem and left saying if I didn't see anything within 2 weeks they'd close the file. At no point did any tech properly spray ( I was told that I didn't need to do outlets by the first tech and he didn't do them, didn't do 2 of 3 bedrooms.) I have stated many times that I am not satisfied with the half service I have received and still hav the bug problem that I paid 1100 to get rid of. They refuse to return the money so I can get another company in. I am highly allergic and am coveted in bites that are being watched.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Michael S

      1 star

      04/04/2024

      I am the ****** President of an apartment building in **********. Abell has been servicing our building for years. We recently requested the monthly service reports to be forwarded to our new maintenance manager. We were informed that our service had been "suspended" since November, however, they were still charging us and getting paid even though we had not received any service. I ended up calling the office and requested to speak with a manager. I was told that nobody was available to talk to me. It took another three phone calls and email before someone called me back seven days after I initially contacted them. After I received an apology, I advised them that I would be cancelling the contract and requested a refund. I am still waiting on that. I further expressed my disappointment in their customer service and that it took several phone calls to finally get a return call. The manager's response to that: "Thank you for your time, good bye." ** *** *** ***** **** ********

      Local BBB

      BBB Serving Central Ontario

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.