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          AspenClean has 1 locations, listed below.

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            • AspenClean

              216A - 801 York Mills Rd Toronto, ON M3B 1X7

              BBB Accredited Business

            Business ProfileforAspenClean

            Cleaning Services
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 5/6/2015

            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Business Details

            BBB File Opened:
            5/5/2014
            Years in Business:
            20
            Business Started:
            1/1/2004
            Business Started Locally:
            7/2/2007
            Accredited Since:
            5/6/2015
            Type of Entity:
            Corporation
            Alternate Business Name
            • Aspen Clean Inc.
            • Aspen Clean Products Inc.
            • aspenclean.com
            Hours of Operation

            Primary

            M:
            9:00 AM - 8:00 PM
            T:
            9:00 AM - 8:00 PM
            W:
            9:00 AM - 8:00 PM
            Th:
            9:00 AM - 8:00 PM
            F:
            9:00 AM - 8:00 PM
            Sa:
            10:00 AM - 7:00 PM
            Business Management
            • Mr. Christopher Solodko, COO
            Contact Information

            Principal

            • Mr. Christopher Solodko, COO

            Customer Contact

            • Mr. Christopher Solodko, COO
            Additional Contact Information

            Website Addresses

            Industry Tip

            BBB Tip: Cleaning services

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            16/05/2023

            Complaint Type:
            Advertising/Sales Issues
            Status:
            Answered
            ********* ***********. Aspen Clean sent out a BOGO Mother's Day special promotion with any three zero-waste products purchased. The ad read as if buying 3 products, would receive 3 more products in a gift box and a microfiber cloth. In actuality, what arrived was the 3 items I purchased and the microfiber cloth without the gifted 3 other items as suggested by the ad. This is not buy one get one, this is buy 3 get one. When contacted, it was said the BOGO was for the gift box (just the box) and the microfiber cloth. Even when initially contacted via email, the response was confusing and made it seem like it was "exactly as shown." Afterward, I went back and re-read the wording, and it seemed as if it *** ********* *** could be read either way as either just a box or a box exactly as shown with the products. I am truly disappointed. On subsequent ads sent out via *********, it seems the wording has been modified to be more clear. I trust that was a result that I wasn't the only customer who thought the ad was **********.
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            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB Serving Central Ontario

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