- Search for a business in Central Ontario to read customer reviews.
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- Indicate if you would recommend this business to a friend, family member, neighbor or colleague.
Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau.
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BBB Customer Review for New Canadian Drain and Plumbing Ltd.
Customer Review:
08/10/2022
This consumer had a Positive experience with New Canadian Drain and Plumbing Ltd. located in Toronto, ON.We have used this service several times over the course of a few years. It was simple work, such as the replacement of sinks and cleaning of tubes. Every time, the job has been completed quickly, professionally, fulfilling the needs of every costumer, and with great respect. However, we had a bigger problem regarding our most recent order. It has been a job with problems. In September, we bought a townhouse. In the main shower, we had a glaring issue that wasn't able to be pinpointed, even during the home inspection. The shower either worked or it didn't. The hot water was practically nonexistent. The shower equipment had no known brand applied to it. As a result, it was almost impossible to replace any broken parts. Before buying the service, we took advice from our friends who understand tech better, and everybody said that there is only one solution to the problem: completely change the shower system and break the tile. A person from New Canadian came to us and told us the same thing. We were very upset. He told us to wait until he spoke with his boss. After that discussion, we were told that the proper replacement parts are impossible to purchase, but they would try to make anything possible for us to not have to completely change our system. The employee came to us several times and tried several solutions until he finally came to one. We were very grateful for the fact that this service doesn't only care about making a quick profit, but to satisfy the needs of the costumers as well, which is rare during this time. The service costs reasonably and is always very professional and effective. It is a pleasure to have its workers work for us. *************************************************************** ***. I wish for this service to prosper during the new year.
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BBB Customer Review for Absolute Home Services Inc
Customer Review:
07/29/2022
This consumer had a Positive experience with Absolute Home Services Inc located in Burlington, ON.We have used Absolute for many years for lawn and garden care. Over the years have also relaid an interlocking walkway that was heaving, filled in a fish pond and made a sitting area of flagstone, cleaned our eaves and washed our outside windows. They do indeed do Absolutely everything and they do it well. Kudos
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BBB Customer Review for Nimbly Appliance Repair Inc
Customer Review:
07/29/2022
This consumer had a Negative experience with Nimbly Appliance Repair Inc located in Cambridge, ON.I contacted Nimbly to repair my stove/range. Their repair addressed the original issue, but also created a new issue; the oven no longer maintains the set heat. I was advised that I would be provided a 90 day warranty for their service work. Though they returned twice to attempt to repair the issue created by their initial repair, they were unable to solve the new issue. That being said, they continually advised that the oven was fixed. I paid $800 and two boards on the oven were replaced with their service. I still do not have an operational oven (it does not hold temperature), and they will not respond to my email messages. *********************************************************** Very dissatisfied, and would like a refund!
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BBB Customer Review for Furnace & AC Experts
Customer Review:
07/28/2022
This consumer had a Positive experience with Furnace & AC Experts located in Mississauga, ON.I hired Furnace & AC Experts to install a new air source heat pump and gas furnace to take advantage of the Greener Homes Grant. Asif did a thorough job explaining the options and recommending a system that would suit our needs and qualify for the grant. The installers were professional and a pleasure to work with and I was happy and surprised they were able to complete the entire job in two days. I would definitely work with them again.
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BBB Customer Review for Red Tag Vacations
Customer Review:
07/27/2022
This consumer had a Negative experience with Red Tag Vacations located in Etobicoke, ON.I have a flight credit with red tag from last year, valid until August 22. 2022. I tried to use this credit and they have tried to add an additional $500 charge for a rebooking fee. The difference in flight costs is $64. I have been on the phone with the same man for 3 days and the numbers keep changing. I am basically left with no other option than to abandon my credit, red tag has been absolutely ridiculous in trying to convince me of these other charges. First they said it was ******** that charges a rebooking fee, now they are saying that they can't tell what a certain flight is worth from their own website or through********** website. The customer service is horrendous. I just want to use the credit I was issued.
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BBB Customer Review for Future Steel Buildings
Customer Review:
07/27/2022
This consumer had a Negative experience with Future Steel Buildings located in Markham, ON.*************************************** I will never understand how a company in good conscience can operate in this manner. Once they have your money, zero support. *************************. *************************************************************** *************************************** THEY WILL TAKE YOUR MONEY.
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BBB Customer Review for Can Do Fence & Deck
Customer Review:
07/26/2022
This consumer had a Positive experience with Can Do Fence & Deck located in Stouffville, ON.This is my second time dealing with Can Do, they do great work and surpreme service, excellent work. Very coopérative. Professionnels skilled workers . Keeping the timeline.
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BBB Customer Review for Enercare Home & Commercial Services Limited Partnership
Customer Review:
07/26/2022
This consumer had a Negative experience with Enercare Home & Commercial Services Limited Partnership located in Markham, ON.*************************************************************** ** WORST customer service I've ever seen. Getting charged for the maintenance plans which were cancelled on the very first day, keep telling them it was cancelled and still appearing on my bill. The agent hung up on me when I was cancelling the services and got connected second time to cancel, i thought it went thru but apparently they kept charging me. Finally set up dispute and have to wait "2 Billing cycle" per them, God knows how many months or years for that to get resolved based on the impression I have over them. It's so awful and frustrating experience with Enercare. *************************************************************** *
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BBB Customer Review for Absolute Home Services Inc
Customer Review:
07/26/2022
This consumer had a Positive experience with Absolute Home Services Inc located in Burlington, ON.This is the third year that I have used Absolute - previous landscaping work was done very well, so also contracted them to replace the decking on our 20 year old deck. We contacted Jason, our previous project manager and he provided suggestions and a quote for the re-decking with composite decking material. The project was delayed a bit due to availability of material, but John and his colleague did a great job - very professional and high quality work. Overall, we are very satisfied with the upgrade and has revitalized our deck with a more finished look with a lot less maintenance now required. Will absolutely use them again!!
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BBB Customer Review for iTalkBB Canada
Customer Review:
07/25/2022
This consumer had a Negative experience with iTalkBB Canada located in Richmond Hill, ON.Today is July 25th, 2022. iTalkBB TV had a software upgrade today when I turned on the iTalkBB TV box. After the TV box upgrade finished, the TV box cannot start to receive Wifi signals. So the TV box is not working anymore. I have called iTalkBB support number several times and no one pickup the phone call. The iTalkBB TV box has not been working for more than 3 hours and no information update from iTalkBB yet. iTalkBB should let all customers know what has happened and what is the estimated waiting time to get the system back to work. ******
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BBB Customer Review for Learning Tree Tutors
Customer Review:
07/23/2022
This consumer had a Positive experience with Learning Tree Tutors located in Toronto, ON.************************************************ I have relied on Learning Tree Tutors over the years. Barbara has a knack for finding the very best, most qualified tutors that are a good "fit" for our sons. They have been very well supported by several exemplary tutors for various academic subjects from grade 3 all the way to grade 12. I am proud to report that my boys have excelled in school! ****************************************************. We are grateful for Barbara's tutoring service ****************************
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BBB Customer Review for TruTech Pest & Wildlife Control Inc.
Customer Review:
07/23/2022
This consumer had a Positive experience with TruTech Pest & Wildlife Control Inc. located in Mississauga, ON.We had a very annoying family of raccoons living in our roof and were referred to TruTech by a neighbour that used them for a similar issue with squirrels last winter. This was the first time we ever had to call a pest control company so we had a lot fo questions. The person who booked our appointment over the phone was very knowledgable and patient with us and the tech talked us through every step and what to expect during the process. The TruTech team made a very stressful situation a simple and smooth process. We hope to never need pest control again but if we do, we know who to call!
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BBB Customer Review for Renotown Inc
Customer Review:
07/22/2022
This consumer had a Negative experience with Renotown Inc located in Vaughan, ON.Worst company ever,******************* especially project manger Jackie,she asks for the money saying she is going to order flooring and tiles,makes you pick out the material but never orders it and sits on the money,when she feels ready to order ot she orders the wrong flooring or waits so long the tiles we had picked is sold out,it has been over a year now and my renovations are not even half complete,asked for someone higher up to get involved and they did but they are the same as Jackie still waiting nothing has been done for months worst company ever if you value your money GO ELSEWHERE OR YOU WILL REGRET IT LIKE I DO
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BBB Customer Review for Fair Deal Heating & Air Conditioning
Customer Review:
07/21/2022
This consumer had a Positive experience with Fair Deal Heating & Air Conditioning located in Woodbridge, ON.Fair Deal came highly recommended by a neighbour. I emailed Fair Deal and Ash was quick to respond. He inspected our old A/C and made recommendations, without trying to upsell me. He happily explained technical items and made it easy to understand, and encouraged lots of questions. I contacted a couple of other companies to do some comparison shopping and wasn't impressed. Ash was very honest, provided a fair price, and was very responsive by phone, email and text. Finally, his team was efficient and tidy with the installation. When I have other HVAC needs in the future, I'll definitely contact Fair Deal again!
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BBB Customer Review for SDG Imagery
Customer Review:
07/21/2022
This consumer had a Positive experience with SDG Imagery located in North York, ON.Michael D. of sdgimagery is such a gifted photographer. He delivers beautiful, breathtaking original nature photographs and guarantees exclusive rights to the purchaser. Trustworthy and professional - **************************** ************ ************************
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BBB Customer Review for Enercare Home & Commercial Services Limited Partnership
Customer Review:
07/21/2022
This consumer had a Negative experience with Enercare Home & Commercial Services Limited Partnership located in Markham, ON.Awful customer service. They do not follow through on their multiple promises. Dispute over billing and the billing manager is unable to resolve the problem. No one in the company speaks French but offer the services of a translator who does not understand the jargon of this company. It was easier to speak to the customer services reps in Punjabi and Cantonese but NOT in French; one the two official languages of Canada. Spent many many many hours on the phone between June 20th and July 18th and NOTHING has been resolved. I was promised a copy of the damage report, and photos of the actual damages: still have not received On June 27th, I was promised a credit on my next bill: did not occur July 18th: spent over 5 hours on the phone with simple requests: 1) the amount to removed immediately from my bill, as promised 2) speak to a supervisor or have a supervisor call me: they NEVER called (as promised) 3) receive a written confirmation via email that issue was resolved: again this was promised but 3 days later...still have not received I wrote a letter to the Owner/CEO or President of the Company and hopefully, I will get an answer! High hopes that will probably be more empty promises.
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BBB Customer Review for Constant Home Comfort
Customer Review:
07/20/2022
This consumer had a Negative experience with Constant Home Comfort located in Markham, ON.Installed an AC with a refrigerant leak that they never fixed. They just come and refill the refrigerant ever 3-4 weeks and don't even bother to detect the leak. Not o ly is this incredibly frustrating I don't think it's legal to allow an AC system your company installed to knowingly leak refrigerant constantly. Very frustrating company to deal with. They don't want to do the work for a permanent solution at least not while there is a labour warranty.
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BBB Customer Review for Mr Furnace Heating & Air Conditioning
Customer Review:
07/20/2022
This consumer had a Negative experience with Mr Furnace Heating & Air Conditioning located in St Catharines, ON.I originally purchased and had Mr. Furnace instal a new furnace and central air unit approx 14 yr ago. ( which btw was not cheap) I started with their maintenance program and paid monthly to have both units serviced and maintained every year. Recently two separate appointments were canceled last minute for our central air maintenance after giving them a four hour window for each appointment which subsequently cost me $400- of missed work over and above my monthly payments they still seem to have no problem taken from my account. I refuse to give them another four window, and really don't want to do business anymore with these things going on, but the woman I spoke to informed me, if I cancelled my payment plan now, I'd owe them well over $100-..... for what? No service call this year? Two cancelled appointments? (reminder .. has already cost me more than $400-). I'll be in small claims court getting back what I'm owed before they get any more of my money
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BBB Customer Review for iTalkBB Canada
Customer Review:
07/20/2022
This consumer had a Negative experience with iTalkBB Canada located in Richmond Hill, ON.I want to transfer my iTalkBB phone number to *************** has submitted request couple of times, not successful, got no information about why it fail, it shouldn't be this hard. Regards, ***
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BBB Customer Review for Sueland Moving & Storage Inc
Customer Review:
07/20/2022
This consumer had a Positive experience with Sueland Moving & Storage Inc located in Etobicoke, ON.We had a big project to complete with new furniture being delivered to our hotel, and Sueland Moving sent us a team of professional, enthusiastic, polite workers who even though the work was taxing - completed it with a smile on their faces! I will definitely use Sueland Moving again should we need Commercial Movers ***********************************